Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Wellness Plans

Wellness plans are a great way to save on your annual visits. We have various plan options, depending on your budget and the stage of your pet’s life.

Wellness plans also complement most types of pet insurance. Please ask us for more information.

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card and does not affect your credit score when you apply for approval. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Brook-Falls Veterinary Hospital and Exotic Care has been provided. Apply now at scratchpay.com.

"Where do I even begin?The staff at Brookfalls squeezed me in at the end of their workday to see my bunny Gloss when he was going through a major GI stasis and megacolon episode. His entire abdomen was inundated with a massive buildup of poop so large that he was swollen like a balloon.I could pay for the visit with them, but an er would've cost too much and I'd have had to make the hard decision to euthanize my baby.Had brookfalls not come through and accommodated my needs, my bunny wouldn't be here, in recovery and getting better.Two months ago he got neutered there and I was fearing that, like a lot of bunnies, he wouldn't survive the anesthesia. They took every avenue to reassure me, and did the proper pre-op tests and imaging to make sure they did everything correctly. He made it through the surgery beautifully.This is why I'm a client for life.For an exotic vet, they are not only extremely affordable, but they are THOROUGH, and they are well-equipped. Their office is beautiful and clean, their staff is kind and compassionate, and their doctors listen and react to your needs.If you want a high level of care, and a team that will go the extra mile to do everything they can to keep your baby healthy and alive, go to brookfalls.I owe them everything."

Jordan P.

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