Client Service Representative

Shannon was born in Elgin, Illinois. She grew up in Streamwood, Illinois with her mom, stepdad and three siblings. During her upbringing, Shannon had a dog, cat, and rabbit which fueled her love of animals.

Shannon began her career as a caregiver and assistant teacher. Knowing her strong compassion toward animals, a veterinary assistant friend encouraged her to apply at Brook-Falls Veterinary Hospital where she is now a Client Service Representative. She loves meeting new patients and their human families and enjoys the variety each day brings.

While she doesn’t currently have any pets, Shannon has a busy home life! She and her boyfriend, Martin have three children ages 11, 5, and 2…. And one on the way! Shannon enjoys camping, being outdoors and spending time with her family.