During these unprecedented times dealing with the COVID-19 outbreak, we want you to know that If your pet is sick or scheduled for routine care, we are open and fully operational. We recommend you follow these simple steps to safeguard your health and the health of our employees so we can continue to serve our community:
-All veterinary services will be performed curb side. No clients are allowed in the hospital or the resort.
For hospital patients:
-When you arrive in the parking lot, call us. The receptionist will transfer your call to a technician who will take a history.
-The technician will come out to your car and take your pet into the hospital where the doctor will perform an exam.
-The doctor will call you and discuss your pet’s examination, then transfer your call to the receptionist who will check you out via credit card over the phone. (preferred, although we will still accept cash and checks if needed)
– Your receipt, medications and your pet will be brought back to your car.
If you do not have a cell phone please come to the door and knock on the window. We will follow you out to your car to gather a history.
For the resort:
– we are offering valet service for all lodging and doggie day care. Pull up under the portico and call us. (Doggie Day Care participants will receive a card to place in the window of their car so we know who you are)
For Medication and Food refills:
-If you need to pick up food or medications for your pet, please call or go to our online store on our website and we can arrange shipping of any food or prescriptions directly to your home from our online store.
-Alternatively, you can pay over the phone when ordering medications and food from our hospital, and we will give you curbside delivery service. We can also arrange for after-hours medication pickup.
Our goal at Brook-Falls is to remain open to service your pet’s needs while keeping our employees healthy. Wish you all a healthy spring and a quick recovery to the pandemic and the national economy.
Brook-Falls Veterinary Hospital & Exotic Care
Brook-Falls Luxury Pet Resort
Brook-Falls is Your Menomonee Falls Animal Hospital
Serving the Menomonee Falls & Brookfield, WI Area
Brook-Falls Vet Clinic Hospital Video Tour.
We Take Care of All Pets Big and Small!
The best veterinary clinic in the area is Brook-Falls Veterinary Hospital & Exotic Care, Inc. Brook-Falls offers quality compassionate care for pets and their people. Brook-Falls treats dogs, cats, small mammals, birds & reptiles and features the only exotic pet veterinarians in the Milwaukee and Waukesha County area.
Here At Brook-Falls We Take the Animal-Human Bond Seriously
At Brook-Falls Veterinary Hospital & Exotic Care, a Menomonee Falls animal hospital, we understand these special relationships better than anyone. We get why pet health is important to every pet owner and why your pets medical care is vital to them having an exceptional quality of life. Why? Because we care. We are animal lovers through and through. Beyond all of the degrees we’ve earned to become an animal vet and the many years of experience we’ve amassed, we are pet owners just like you, devoted to providing the best life possible to the animals we love by way of exceptional veterinary care.
Speaking of the exotic species, you can always rest assured that the pet care we provide is nothing less than excellent.
How do I find the Best Animal Hospital Near Me?
Ask other pet owners about the Veterinary Clinics in your area. You can also search for Google Reviews for veterinarians. Once you find a veterinary clinic you like, it’s a good idea to make sure they provide the services you need. Most clinics provide services for cats, dogs and small mammals, however, your pet might be a parrot.
What is a Veterinarian-Client-Patient-Relationship (VCPR), and why is it so important during a Pandemic?
"A veterinarian-client-patient-relationship (VCPR) is defined by the American Veterinary Medical Association as the basis for interaction among veterinarians, their clients, and their patients and is critical to the health of your animal. ) A VCPR means that all of...
Parvovirus Outbreak and COVID-19, What's the Link? The biggest threat to pets' health in the COVID-19 pandemic of 2020, does not come from the coronavirus itself. To date, there have been only a handful of reported cases in pets, all owned by people who had the virus....
What's the latest on COVID-19 and Pets? While coronavirus disease 2019 (COVID-19) mostly spreads from person to person, it can also spread from people to animals. COVID-19 is a type of coronavirus. Coronaviruses are a family of viruses; some cause cold-like illnesses...